Privacy Policy
Welcome to our Privacy Policy page. At London Culture Walks, we take your privacy seriously and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights concerning your information.
What Data We Collect
We collect several types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, and postal address you provide when contacting us or subscribing to our services.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Data: Small files stored on your device that help us analyze web traffic and enhance your browsing experience.
- Communication Data: Any correspondence or communication you have with us via email, phone, or social media channels.
How We Use Data
Your data is used for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries and provide customer support.
- To send you updates, newsletters, or promotional materials (only if you have opted in).
- To improve our website and user experience by understanding how you interact with our content.
- To monitor and analyze usage patterns to ensure security and prevent fraud.
Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored by your web browser that help us:
- Recognize returning visitors.
- Understand user preferences and site performance.
- Provide personalized content and ads.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect certain features of our website.
Third-party Links
Our website may contain links to third-party websites, such as social media platforms or affiliated partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit through our links.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. Despite these efforts, please be aware that no internet transmission is entirely secure.
User Rights
You have the following rights regarding your personal data:
- Access: You can request information about the data we hold about you.
- Rectification: You may ask us to correct any inaccurate or incomplete information.
- Erasure: You have the right to request deletion of your personal data, subject to certain legal requirements.
- Restriction: You can request to limit the processing of your data in certain circumstances.
- Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable laws.
Contact Information
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]
- Phone: +44 20 7836 4275
- Address: 14 Guildford Street, London WC1N 1DP, United Kingdom
- Social/X: https://x.com/LondonCultureWalks
We reserve the right to update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your information.